‘XL’ cooperation between Dinçer Lojistik and Octovan

Dinçer Lojistik, one of the most important logistics companies in Turkey in terms of the use of technology, has added a new one to the start-ups it supports. Octovan, which improves its service scope and quality in the field of XL delivery with the Octovan Express brand, will carry its XL delivery service, which it offers in 5 cities in Turkey, first across Turkey and then abroad, by taking the power of Dinçer Lojistik behind it. With an investment value of 400 million TL, Octovan Express will undertake the technology infrastructure, customer integrations and management of XL delivery services, while Dinçer Lojistik will undertake the operation within the scope of this cooperation, which is expected to create a business volume of 55 million TL by the end of this year and 500 million TL in 2025.

Octovan, one of the fastest growing start-ups in the logistics industry, and Dinçer Lojistik, one of the most important logistics companies in Turkey, are signing an “XL” cooperation. Octovan, which improves its service scope and quality in the field of XL delivery with the Octovan Express brand, will further strengthen its position in the sector by creating a brand new model with the cooperation with Dinçer Lojistik. With an investment value of 400 million TL, Octovan Express will undertake the technology infrastructure, customer integrations and management of XL delivery services, while Dinçer Lojistik will undertake the operation within the scope of this cooperation, which is expected to create a business volume of 55 million TL by the end of this year and 500 million TL in 2025.

Dinçer Logistics Chairman Mustafa Dinçer stated that they believe that the future of the logistics industry will be built with a new generation technology approach and said, “We attach importance to collaborations with start-up organizations that offer innovative solutions in the fields of mobility, artificial intelligence, blockchain, business intelligence, IoT, industry 4.0, especially covering all of our main business lines of logistics, supply chain and retail. We also include their products and services in our own processes.” Explaining that they have been organizing demodays and hackathons for start-ups and young entrepreneurs since 2021 with this understanding and that they invest in start-ups with high potential among the participants, Dinçer said, “With the cooperation we announced today, we met Octovan, which brings brand new perspectives to areas of e-commerce logistics that have not been touched much, at the demoday we organized last year. Today, in the XL delivery service offered by Octovan Express, we open all our warehouses to them and include all our suitable vehicles in the operation. I wish that our cooperation will be beneficial for both companies, the logistics sector and the Turkish economy.”

“We invest in the future of the sector”

Explaining that Dinçer Logistics is among the most important logistics companies in Turkey with a portfolio of 20 thousand vehicles, a total storage area of over 500 thousand square meters, 44 warehouses, 9 of which are in 6 countries in Europe, approximately 2000 employees and 81 transfer centers spread all over Turkey, Mustafa Dinçer said, “We continue our vehicle, warehouse and human resources investments without interruption in order to strengthen our position in the sector. In addition, we are one of the companies that invest the most in the future of the logistics industry, technology, R&D and digitalization.” Stating that they work with the goal of becoming a ‘technology company’ beyond being a logistics company, Dinçer said:

“As Dinçer Lojistik, we attach great importance to digitalization, and we believe that we have caught the digitalization trend early, which has become the most important agenda item all over the world and in all sectors. Approximately 50 R&D personnel work at Dinçer Lojistik R&D Center, which is approved by the Ministry of Science, Industry and Technology, and has carried out more than 30 R&D projects, two of which have been supported by TÜBİTAK. We allocate 2 percent of our annual turnover to R&D. On the other hand, we have an entrepreneurial spirit.  With our team following all logistics start-ups in our country and in the world, we follow and analyze topics such as partnerships, strategies, equipment and projects in detail. With the hackacthon and demoday events we organize every year, we aim to capture new smart logistics trends and technologies that will determine the future of the sector while laying the foundations of a strong community of university students, young entrepreneurs and software developers.”

Aims to be in 81 provinces and abroad

Octovan Founder Erhan Güneş announced that Octovan Express plans to expand its XL delivery service, which it currently offers in 5 major cities in Turkey, first to 81 cities and then abroad by taking the power of Dinçer Lojistik with it. Expressing that Octovan Express has made an operational strategic partnership with Dinçer Lojistik in order to move a rapidly growing structure, which has previously provided operational services on the XL logistics side, to a scalable model through its technology infrastructure in this field, Güneş continued as follows:

“Thus, the technology infrastructure of Octovan Express will be used by Dinçer Lojistik operational teams. In this way, Octovan Express will be able to serve quickly in 81 provinces. With Octovan Express technology, the premium logistics product service network will expand thanks to Dinçer Lojistik’s operation network on the operational side. In summary; Dinçer’s operational infrastructure power, flexible structure, vehicle and warehouse network and Octovan’s technology, customer integrations, customer management and route optimization infrastructure will create a perfect XL service. These 2 forces will jointly establish a structure that can provide B2B and B2C services that a customer needs. In this way, the customer portfolio and service capacity of both Dinçer Lojistik and Octovan will expand.”

Stating that they want to make Octovan a brand that goes abroad from Turkey, makes strategically correct partnerships and is a technology provider in the field of service, Güneş said, “We aim to be one of the brands with the highest market share in a market of more than 60 billion dollars. We would like to thank Dinçer Lojistik for its support on this path.”

Premium service

Explaining that Octovan Express is a brand that carries out the delivery of high-volume products such as furniture, white goods, bathroom materials of suppliers selling through e-commerce and stores from their warehouses to the end customer, Güneş said, “We are one of the few companies that perform XL delivery service in Turkey. Unlike our competitors, we create order proof files through photography during the pick-up of products from their warehouses and delivery to the address, make delivery by appointment, provide premium delivery service in the field of XL logistics by using ‘route optimization infrastructure such as fast delivery’, address and measurement verification solutions.” Erhan Güneş explained the details of the premium service offered by Octovan Expres as follows:

100 percent accurate address delivery

“Thanks to the photographic pick-up and delivery service provided by Octovan Express, the manufacturer can see how the customer order is picked up from the warehouse and delivered to the customer’s address, behind the door. In this way, in case of objections that may arise after delivery, we can provide an instant response to customer and supplier requests by delivering the product at what time, how it was received by whom, and how it left the manufacturer’s warehouse with a digital evidence file. Thanks to the new generation route optimization we realized as a result of a one-year study for vehicles that pick up and distribute products in the field specifically for XL delivery, suppliers or customers can instantly make address changes, pre-distribution sales cancellations, and date changes in scheduled deliveries. In addition, the delivery date can be changed during the SMS or automatic IVR (voice response system) call we send to the customer before distribution. Currently, our appointment delivery rate is over 5 percent. On the other hand, thanks to our 3-stage address verification system, we deliver with 100 percent address accuracy. Thanks to the barcode tracking system, we have managed to eliminate the possibility of cross delivery since 2021.”

“Our platform will be updated with new solutions”

Pointing out that Octovan Express also produces the software and content it needs during XL delivery service, Güneş said, “Octovan Express Driver and Warehouse applications, Octovan Express Supplier Dashboard platform and route optimization integration, Octovan Express Order Management Platform, which provides content such as order tracking, driver assignments, transportation team performance reports, order performance reports, are some of our 100% domestic and 100% national software developed within Octovan.” Informing that the Octovan Express platform will be updated with a new version this year to provide new solutions, Güneş said, “We will add new solutions such as artificial intelligence-supported customer management, call center management, artificial intelligence-supported product control systems, online sales module and pricing to our application with the new infrastructure.”

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